Our Members Enjoy the Best Perks


One of the many benefits that our exclusive members enjoy is our free-shipping policy. Not only do we give members access to extraordinary jewelry at below discount prices, but we ship it to them for no additional charge!


  • Most in-stock items will be delivered within 5-7 business days after receipt of purchase. Exceptions can be expected during federal holidays.
  • Once your product has shipped, you will receive an email to let you know. The email will include your custom order tracking number, so you can easily see the status of your delivery.
  • For shipments $500 and over, a signature will be required. Orders exceeding $1000 are shipped insured, and require a signature upon delivery as well.


  • We ship anywhere within the United States, as well as U.S. Territories, P.O. Boxes, and Military APO / FPO addresses.
  • Please note that at this time, we do not allow international shipping – except for locations mentioned above.
  • For more information on our shipping policy visit this page.


Jewel Exclusive offers free returns so that you can shop with confidence. If you are not satisfied with a jewelry item, you can simply return it within 30 days of purchase. Our easy self-service return process makes jewelry shopping convenient!


  • Pack the unused products you wish to return in the original packing box. Please include any paperwork, tags, and accessories that came with the original package.
  • Please make sure that you have your order number and email address used for your order ready.
  • Click here to log-in using your order information. Once logged-in, scroll to the bottom of the page and click “Print a Free Shipping Return Label.”
  • Affix the printed label to your package. Please be sure to remove all other labels from the exterior of the package.
  • Send your package via US Mail by giving it to your local postal carrier or dropping it off at your local post office or USPS mail drop point.
  • For more information on our return policy and refunding process, please visit this page.

HAVE QUESTIONS? We’re happy to help!